Return & Exchange Policy

Overview

Our refund and returns policy lasts 07 days. If 07 days have passed since your purchase, we can't offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items

Several types of goods are exempt from being returned:

Perishable goods (food, flowers, newspapers or magazines)
Intimate or sanitary goods
Hazardous materials
Flammable liquids or gases
Gift cards
Downloadable software products
Some health and personal care items

Partial Refunds

Partial refunds are granted in these situations:

Book with obvious signs of use
Opened media items (CD, DVD, software, video games, etc.)
Items not in original condition or with missing parts
Items returned more than 07 days after delivery

Refund Process

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within a few days.

Late or Missing Refunds

If you haven't received your refund:

Check your bank account again
Contact your credit card company
Contact your bank
If still unresolved, contact us at info@gkdukaan.com

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace defective or damaged items. For exchanges, email us at info@gkdukaan.com and send your item to:

Shop No.6, Ishwar Kripa Complex,
Station Road, Katni Railway Station,
Gole Bazar, Katni,
Madhya Pradesh, 483501

Shipping Returns

You are responsible for return shipping costs
Shipping costs are non-refundable
Return shipping costs will be deducted from refunds
Consider trackable shipping for expensive items